for Marriage, Famiy and Professional Counseling Services in Clayton, NC

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All Rights Reserved

​Scroll down to see our list of helpful questions to ask your insurance company!

Insurance Information

We are In-Network providers for the following insurance companies:

*Blue Cross Blue Shield (BCBS)                                                      

*NC Medicaid (ages 12 and up)



*United Behavioral Health (UBH)/ Optum


* We will also provide services for Self Pay, Sliding Scale, and Out of Network *

If a provider is Out of Network with your insurance company, You-Turn Counseling will gladly submit claims on your behalf for insurance reimbursement directly to the policyholder. However it is your responsibility to ask your insurance carrier if they reimburse for out-of-network services. It is not the responsibility of You-Turn Counseling for payment non-reimbursement. Full payment is due at the time of service. Please provide the necessary reimbursement forms, if your insurance requires specialized forms to be completed.

The client is responsible for the co-payment of each session when insurance is being filed. Your deductible must be met before insurance is filed. The contracted rate must be paid in full until your deductible is met.

For questions about insurance you may call us at (919) 585-2282 and we will assist you, or you may call your insurance provider directly.


  • Do I need a referral from my primary care physician to a mental health professional?
  • ​Do I need any pre-approval from the insurance company before I see a mental health professional?
  • ​Do I have a deductible? If so, how much is it and how much has been met so far this year?
  • Do I have a co-pay? If so, how much is my co-pay?
  • Is there a limit to my benefits, for example, a limited number of visits or a maximum amount paid out per year?
  • Do I have to see an "In-Network Provider" or can I chose any provider?

You-Turn Counseling